About Us
Running a restaurant, café, or online business isn’t easy — every second counts and every transaction matters. Pointcraft was built to keep your operations running smoothly from the counter to the cloud.
Our Story
Pointcraft was founded with a clear vision: to revolutionize the way retail and restaurant businesses manage their operations. As a US-based company headquartered in the vibrant Twin Cities of Minnesota, we’ve built a team of diverse, talented individuals who share a passion for innovation and customer success. Our journey began with the realization that many businesses struggle with disjointed, inefficient management systems. We set out to create a comprehensive solution that would streamline operations, boost productivity, and ultimately help our clients thrive in an increasingly competitive landscape
Customers Served
Our Mission
At Pointcraft, our mission is to empower retail and restaurant businesses of all sizes with cutting-edge technology and exceptional service. We believe that by providing a seamless, integrated platform, we can help our clients focus on what matters most: growing their business and delivering outstanding customer experiences.
Collaboration
Strong relationships – characterized by respect, trust, teamwork, and great communication – are critical for the quality and success of our people, our customers, and stakeholders.
Passion
Our desire to do what we love is contagious and fuels our excitement to drive excellence with our people and our products.
Innovation
Innovation drives us forward we challenge the status quo, experiment boldly, and find better ways to help businesses succeed.
Passion
Our passion for what we do is contagious it fuels our drive to build products and partnerships that raise the standard for excellence.
Appreciation
We take the time to listen and understand because every customer’s goals, values, and challenges are unique, and so is the way we support them.
Innovation
We relentlessly pursue reinventing excellence, with a focus on open-mindedness, diversity, efficiency, and adaptation.
Innovation
We continuously invest in research and development to bring cutting-edge features and enhancements to our platform.
Customer Success
Your success is our success. We go above and beyond to ensure that our clients have the tools, support, and resources they need to thrive.
Security
We prioritize the security of your data, employing advanced measures to protect your sensitive information and maintain compliance with industry standards.
Community
As a Minnesota-based company, we're dedicated to giving back to the community that has supported us from the start.
