Consumer Data Privacy Policy for PointCraft Services.
Effective Date: 11/11/2023
PointCraft Services. ("PointCraft," "we," "us," or "our") is committed to protecting the privacy and security of the personal information we collect from our customers ("you" or "your"). This Consumer Data Privacy Policy ("Privacy Policy") describes how we & connected retailers collect, use, disclose, and protect your personal information when you use our Point of Sale (POS) software and payment processing services (collectively, the "Services").
Information We Collect a. Personal Information: We collect personal information that you provide to us when you use our Services, such as your name, email address, postal address, phone number, and payment information. b. Transaction Information: We collect information about your transactions processed through our Services, including the date, time, amount, and description of the transaction. c. Usage Information: We collect information about your interactions with our Services, such as your IP address, browser type, device information, and pages visited. d. Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your use of our Services and to provide a more personalized experience.
Use of Information a. Provide and Improve Services: We use your information to provide, maintain, and improve our Services, process payments, and communicate with you about your account and transactions. b. Marketing: With your consent, we may use your information to send you promotional messages and offers related to our Services. You can opt-out of receiving marketing communications at any time. c. Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes, such as responding to subpoenas or court orders.
Sharing of Information a. Service Providers: We may share your information with third-party service providers who assist us in providing our Services, such as payment processors like Stripe, hosting providers, and customer support services. b. Business Transfers: If PointCraft is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. c. Legal Requirements: We may disclose your information if required to do so by law or if we believe that such action is necessary to comply with legal obligations, protect our rights and interests, or prevent fraud or illegal activities.
Data Security a. Security Measures: We implement reasonable security measures to protect your information from unauthorized access, alteration, or destruction. This includes encryption, access controls, and regular security audits. b. Retention: We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights and Choices a. Access and Update Information: You can access and update your personal information through your account settings or by contacting us directly. b. Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the messages or by contacting us directly. c. Data Subject Rights: Depending on your jurisdiction, you may have additional rights, such as the right to access, correct, delete, or object to the processing of your personal information. Please contact us to exercise these rights.
Third-Party Links and Services a. Links to Third-Party Websites: Our Services may contain links to third-party websites or services that are not operated by PointCraft. We are not responsible for the privacy practices or content of those websites or services. b. Stripe: We use Stripe for payment processing. Stripe's privacy policy is available at https://stripe.com/privacy.
Children's Privacy a. Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.
Changes to this Privacy Policy a. Updates: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the effective date.
Contact Us a. If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at 612-473-5556 or at www.point-craft.com/contact.
By using our Services, you acknowledge that you have read and understand this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.
